Help

Frequently asked questions

Swapsac is built slowly and carefully. Here are the most common questions.

How do I find items near me?

You only see listings within 50 km of your saved location by default. Swapsac is local by design - set your city in your profile settings to get started.

Is it really free?

Yes. No fees, no subscriptions, no hidden costs. Forever.

How do I contact someone?

Open a listing and click "I'm interested". You can then write to the person in a private chat - your email address is never shared.

Can I see items farther away?

No. Swapsac is built for local exchange. You can adjust your radius up to 50 km on the Browse page.

How do I post something?

Click Post in the navigation. Choose what you want to do - give, lend, sell, offer an outing, a service, an event, a group, a survey, or report something lost or found.

How do I mark a listing as taken?

Open your listing and click "Mark as taken". It will disappear from the browse feed immediately.

Still have a question?

Write to hello@swapsac.com. I read every message.

→ Go to contact page